Assessing the fragmentation of hybrids' performance management systems

Purpose Fragmentation can inhibit joint goals and performance measures. Therefore, the purpose of this study is to investigate level fragmentation between public, private third sectors in a hybrid organization's management systems effects propose hypotheses new research methods for future studies. Design/methodology/approach The inductive design was based on mixed method approach. As empirical data, survey, interviews documents were used case examining organization called Welfare Alliance. Findings results showed low-level system hybrid. Although low-level, it affected hybrid's ability implement Performance practices suffered as consequence. Originality/value theoretical contribution addressing hybrids, proposes concepts concerning fragmented hybrids. These how measures become because they isolate service production units activities from each other. proposed studies also attempt provide explanations spread one function another (i.e. goal setting measurement).